Job
- Level
- Experienced
- Location
- Heidelberg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will analyze IT requests in 1st and 2nd level support, resolve issues, assist IT projects, and manage Microsoft infrastructure along with hardware and software components.
Job Technologies
Your role in the team
- You handle 1st and 2nd level support and ensure a quick and targeted processing of IT requests.
- You are responsible for analyzing, troubleshooting, and documenting issues in the IT infrastructure as well as in internal software portals.
- You support the planning, implementation, and management of IT projects.
- You are responsible for the maintenance, installation, and management of hardware and software components.
- You are responsible for the administration and further development of the Microsoft infrastructure.
This text has been machine translated. Show original
Our expectations of you
Education
- You have successfully completed training in the IT field or a comparable qualification.
Qualifications
- You have solid knowledge of common operating systems and MS Office packages, as well as experience with ticketing systems.
- You can demonstrate fluent German skills in speaking and writing, as well as good English skills.
- You are characterized by a high level of service orientation and good communication skills.
- You are a team player, enjoy taking responsibility, and want to develop further.
This text has been machine translated. Show original
What we offer
- Job ticket, free parking spaces or Jobrad.
- Fitness and sports allowance as well as regular snacks from our Feel-Good Manager.
- Company pension scheme and disability insurance with a 25% employer subsidy.
- Onboarding and Buddy Program.
- After-work events and team activities.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
- 🏖️Workation
- 🍼Day Care for Kids
- 🅿️Employee Parking Space
- ⏸Educational Leave/Sabbatical
- 🏠Home Office
- ⏰Flexible Working Hours
Higher Take-Home Pay
Food & Drink
Job Locations
About Your Employer
E.ON
At E.ON, we are committed to making the energy world more efficient and intelligent. Through innovative customer solutions and unique energy networks, we can improve the quality of life for people around the world. Our headquarters is in Essen, from where we coordinate our international activity.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Culture
3.5Workingconditions
4.0Career Growth
3.2Engineering
2.7
IT First Level Support Staff
- Location
- Heidelberg
- Working Model
- Onsite
- Diversity
- Open for all genders
