Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Fürth
- Working Model
- Onsite
Job Summary
In this role, you will handle incident tickets, provide 1st level support, manage network administration, and assist with software rollouts using Microsoft products.
Job Technologies
Your role in the team
- As an IT administrator, you are responsible for receiving, processing, classifying, and responding to incident reports.
- You monitor the IT infrastructure's monitoring system, take responsibility for documenting support processes, and record solutions in the knowledge base.
- You act as a confident point of contact in 1st Level Support. Handling network issues (LAN, WLAN, WAN), replacing defective client hardware, provisioning mobile devices via a Mobile Device Management tool, or configuring, commissioning, and supporting client telephony are not problems for you.
- You assist in the organization, maintenance, and assurance of network operations at all locations, as well as the monitoring, implementation, and deployment of network components, firewall, and proxy systems.
- Furthermore, you assist with software rollouts using Microsoft products.
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Our expectations of you
Education
- You have completed vocational training, a degree in IT or a comparable qualification.
Qualifications
- A high level of teamwork skills and a structured, analytical approach to work are among your strengths.
- Flexibility in working hours, on-call duty, and willingness to travel to our national locations are a matter of course for you.
- You are a communication talent (English skills are an advantage) with a service-oriented mindset. Look forward to the exchange; our national and international sites are eager to get to know you.
Experience
- You impress with your experience with MS operating systems and MS Office applications (MS 365).
- Ideally, you already have experience working with products from the MECM family, Windows Server, Microsoft Active Directory / Group Policies, Microsoft Terminal Services / Citrix XenApp, and are eager to expand your knowledge and skills in virtualization technologies (VMWare vCenter).
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What we offer
- Secure job in a family-owned company.
- Family-friendly and welcoming work environment.
- Welcome gift for your baby.
- High conversion rate after training.
- Shopping advantages: Trolli Shop, corporate benefits, benefits.me, Selgros (shopping opportunity in Fürth).
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Job Locations
This is your employer
Trolli Gmbh
Trolli GmbH, based in Fürth, is a renowned German manufacturer of gummy candies and part of the Mederer Group. With several production facilities in Germany, the company is known for its creative and high-quality confectionery products.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Food Products
IT administrator / IT service manager
- Location
- Fürth
- Working Model
- Onsite
- Diversity
- Open for all genders
