Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you coordinate service teams for Enterprise Mobility Management, monitor service levels and customer satisfaction, plan projects, and create comprehensive reports on service standards.
Your role in the team
- Ensuring Service Management for the Enterprise Mobility (EMM) domain
- Coordination of service teams, manufacturers, and service providers
- Ensuring Service Levels and Customer Satisfaction
- Planning and management of projects as well as changes
- Creation of reports, documentation, and service concepts
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Our expectations of you
Education
- IT training, university degree, or comparable professional experience
Qualifications
- Knowledge of EMM or MAM environments
- Very good German skills (at least C1) as well as good English skills (at least B1)
Experience
- Experience in IT Service Management according to ITIL
- Experience in project management and agile methodologies
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What we offer
- Mobile working: Depending on the project, mobile working is possible upon agreement with us.
- Family friendliness: We top up your salary to 100% in case your child falls ill.
- There is also the option to agree on a personalized childcare allowance.
- 30 vacation days are a given for us.
- To help you easily reach our locations, we also support you with a subsidy for the Deutschlandticket.
- We embrace a culture of informal address, maintain short communication channels, and are happy to assist you across departments with any questions.
- Your recommendation will definitely be rewarded.
- Your health is important to us. We offer you various packages from Urban Sports that you can customize and use locally.
- Option for company pension scheme within our attractive group contract with an employer subsidy of 20%, employee discounts, gifts for personal occasions.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Allgeier Public
Allgeier Public SE is a prominent provider of IT and personnel services, specializing in the digitization of public administration in Germany. With over 400 employees, the company develops tailored solutions for the entire digital lifecycle and ensures digital sovereignty in administrative digitization. The services are exclusively provided in Germany.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Product Owner - Enterprise Mobility Management
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
