Job
- Level
- Junior
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- from 15 € gross/hour
Job Summary
In this role, you manage IT inventory, check and label devices, update asset records, and assist with onboarding and technical inquiries within the team.
Job Technologies
Your role in the team
- As a Working Student, you will support us in the following areas:
- Verwalten Sie den IT-Bestand der Website, einschließlich Annahme, Überprüfung, Etikettierung und Lagerung von Laptops, Smartphones und Zubehör.
- Keep the inventory up to date in our asset management tool and ensure the accuracy of serial numbers, assignments and statuses.
- Follow the full equipment lifecycle, including assignment, return, loan, vendor repair, refurbishment and recycling.
- Führen Sie regelmäßige physische Inventuren und Konsistenzprüfungen zwischen dem physischen Bestand und dem Asset-Management-Tool durch.
- Überwachen Sie die Lagerbestände, kennzeichnen Sie Nachfüllschwellen und tragen Sie zu den Lieferantenbestellungen bei.
- Prepare devices, including mobile device management enrolment, standard configuration and accessory kits.
- Propose improvements to stock processes, documentation, automation and key performance indicators.
- Support onboarding and offboarding by preparing, handing over, and recovering equipment for joiners and leavers.
- Operate the Berlin IT Corner as a physical contact point for Doctolibers.
- Manage meeting room hardware by testing, updating and replacing equipment.
- Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed.
- Identify recurring requests and contribute to continuous improvement.
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Our expectations of you
Education
- You are enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT or a related field.
Qualifications
- You are rigorous, organized and service-oriented, with good interpersonal skills.
- You are comfortable working with Windows, macOS, iOS and Android, and can prioritise tasks while working autonomously and as part of a team.
- You are fluent in German and English.
- You are able to work on site in Berlin and handle equipment weighing up to 25 kg.
- You have had a first exposure to an IT service management or mobile device management tool.
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What we offer
- A structured and personalized onboarding program through our Doctolib Academy, as well as a wide range of in-house training opportunities.
- A flexible working model that allows for hybrid and office-based work.
- A Germany ticket sponsored by Doctolib, or reimbursement of your semester ticket.
- 28 vacation days per year (calculated pro rata according to your working schedule).
- The opportunity to work from abroad for up to 10 days per year (eligible after 6 months).
- Company health insurance with many additional benefits and subsidies (eligible after 6 months).
- Regular breakfast in the office and subsidies for your lunch or grocery shopping.
- A subsidized sports program with our partner Urban Sports Club.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Doctolib
Doctolib is an innovative company in the digital health sector that offers a platform for organizing medical appointments. It supports both doctors and patients in optimizing the appointment management process and improving communication.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector