Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Kassel
- Working Model
- Onsite
Job Summary
In this role, you provide first-level support for users regarding IT issues, manage the internal IT infrastructure, handle user account management, and integrate hardware and software components.
Job Technologies
Your role in the team
- Personal and telephone first-level support for internal users in case of IT issues related to hardware and software (e.g., printers, MS Office).
- Maintaining the internal IT infrastructure (e.g., GIS and CAD applications, fleet management software) as well as network printers and multifunction devices.
- Assuming responsibility for hardware, usage, and permission management as well as setting up and maintaining user accounts and mobile devices.
- Procurement and management of mobile devices, setup of hardware for new workplaces, leasing exchange, and integration of all hardware and software components.
- Contact person for external service providers for internal IT infrastructure and software applications.
- Managing and developing IT-related projects.
- Administering, supporting, and further developing specialized procedures and their applications.
- Close collaboration with the Digital Office's Information Technology department.
- Procurement and installation of moderation, presentation, and communication technology, setting up the equipment for appointments.
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Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable qualification.
Qualifications
- Solid knowledge and confident handling of MS Office, Windows, and common hardware.
- Knowledge of scripted applications based on MS Office and Microsoft Visual Basic for Applications (VBA).
- Knowledge in the field of data protection.
Experience
- Experience in supporting and executing IT projects is an advantage.
- Experience in supporting CAD applications is desirable.
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What we offer
- You will receive remuneration up to pay grade 8 according to the collective agreement for the public service (TVöD).
- To combine work and family, we offer various forms of part-time employment as well as the general possibility of utilizing mobile working.
- With the attractive job ticket, you can use the Germany ticket at a discounted rate.
- We aim to increase the proportion of women in this profession, therefore applications from women are particularly encouraged.
- We will give special consideration to applicants with severe disabilities when qualifications are equal.
- We continue to pursue the goal of equal opportunity and welcome applications regardless of your nationality and background.
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Job Locations
About Your Employer
Stadt Kassel
Kassel ist eine kreisfreie Stadt, Verwaltungssitz des gleichnamigen Regierungsbezirkes und des Landkreises Kassel. Die einzige Großstadt Nordhessens ist nach Frankfurt am Main und Wiesbaden die drittgrößte Stadt und eines von zehn Oberzentren des Landes Hessen.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT specialist
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
