Job
In this role, you provide 1st & 2nd Level support for our clients, conduct migrations to the cloud, and optimize our IT infrastructure, including Microsoft 365 and VoIP systems.
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Job technologies
Your role in the team
- You will take over 1st & 2nd level support for standard and cloud customers, both remotely and on-site.
- You are responsible for migrating on-premise solutions to our proprietary cloud, such as Hosted Exchange Server, Citrix XenApp/XenDesktop, and VoIPUser.
- You optimize and develop the IT and cloud infrastructure further.
- You maintain and support cloud and on-premise solutions.
- You build new private and public cloud services and monitor, analyze, and evaluate the monitoring data.
- You are migrating clients to our cloud phone system (Hosted PBX).
- You support clients in the Microsoft 365 environment.
Our expectations of you
Education
- You have completed IT training, hold a comparable qualification, or convince us as a career changer with relevant practical experience.
Qualifications
- You possess solid knowledge of Windows operating systems, the Microsoft client environment, and network administration (LAN/WLAN/VLAN).
- As a communicative team player, you work independently, in a structured manner, and are eager to proactively familiarize yourself with new topics and make a difference.
- For communication within the team and with international partners, you speak fluent German and good English.
Experience
- Ideally, you already have experience with virtualization (e.g., Citrix), backup solutions (e.g., Acronis), or VoIP systems – if not, you will learn it with us.
What we offer
- A permanent employment contract provides you with long-term stability for your professional development.
- Permanent employment contract for your long-term security.
- A company car that you can also use privately.
- Home Office - In certain situations, it is more practical to work from home. Depending on the requirements, we will coordinate with you to determine your optimal working environment.
- A company pension scheme that secures your future.
- Targeted training and further education to keep you professionally up to date.
- State-of-the-art IT equipment and an ergonomic workspace for efficient working.
- Regular team events to foster strong cohesion as well as access to benefits through our Benefits App.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
ibeco-Systems GmbH, located in Pulheim near Cologne, is an IT system house that focuses on providing highly available IT infrastructures. The company primarily serves medium-sized businesses and offers solutions in the areas of cloud, IT security, and system management. Additionally, ibeco-Systems operates its own infrastructure in a data center in Düsseldorf.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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