Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support users in first and second level support, manage tickets in the system, perform technical installations, and continuously develop IT systems to ensure smooth operations.
Job Technologies
Your role in the team
- You support our users in first- and second-level support and handle service desk requests via our ticket system.
- You independently analyze inquiries, find suitable solutions through direct contact with users, and ensure quick processing.
- You forward more complex processes to subsequent support units after pre-qualification.
- You perform technical installations, adjust system configurations, and support the smooth operation of IT systems.
- You continuously manage, administer, and develop the deployed IT systems.
- You maintain and manage the deployed IT assets.
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Our expectations of you
Education
- Completed IT training or a comparable qualification.
Qualifications
- You enjoy IT topics and helping other users competently.
- Very good German and good English skills.
- Knowledge of MS Office, mobile devices, networks, and current Windows operating systems.
- Strong communication skills, solution orientation, as well as a friendly and service-oriented approach to work.
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What we offer
- Attractive compensation package
- Vacation and Christmas bonuses
- Up to 35 days of vacation
- Mobile Working
- Further Education and Development (AmaTrain)
- Short decision-making paths
- Personal Development
- Many design options
- E-Bike leasing with BusinessBike
- Health benefits such as Wellpass
- Company pension scheme
- Subsidized canteen
- Discounts in various online shops
- Free children's holiday care
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
This is your employer
AMAZONEN-Werke H. Dreyer GmbH & Co. KG
Wir produzieren innovative, effiziente und nachhaltige Landtechnik. Seit der Gründung im Jahr 1883 nahe Osnabrück ist unser Unternehmensleitbild auf Innovation, Verantwortung und Engagement ausgerichtet und tief in unserer DNA verankert.
Description
- Founding year
- 1883
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
IT Service Desk Employee
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
