Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the main point of contact for internal IT inquiries, handle issues in 1st & 2nd Level support, and manage Microsoft systems like Active Directory and Exchange Online.
Job Technologies
Your role in the team
- Central point of contact for all internal IT inquiries, including analysis, prioritization, and handling of disruptions and service requests in 1st & 2nd level support.
- Competent support for employees on-site, by phone, and remotely, as well as IT onboarding & offboarding of colleagues.
- Support and administration of the Microsoft-based system landscape, in particular Active Directory / Microsoft Entra ID, Exchange Online, and Mobile Device Management (iOS & Android).
- Provision of operational workstations including hardware procurement, notebooks, peripherals, and mobile devices.
- Thorough documentation of all activities in the ticketing system as well as maintenance and expansion of the internal knowledge base.
- Analysis of recurring disruptions, active participation in sustainable solutions, and close technical exchange within the team.
- Independent collaboration and assumption of partial responsibility in internal IT projects, rollouts, and technical developments.
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Our expectations of you
Education
- Completed IT training (e.g., Fachinformatiker (m/f/d) for System Integration) or a comparable qualification.
Qualifications
- Good knowledge of Windows operating systems, Office products (Microsoft 365), and Windows Servers.
- Structured, independent, and solution-oriented way of working.
- Strong service and team orientation.
Experience
- Experience in 1st & 2nd Level Support, ideally in internal IT.
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What we offer
- With flat hierarchies and high degrees of freedom, you benefit from the benefits described above and many more.
- The deployment usually takes place in the Hamburg metropolitan area.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
FKS GmbH
FKS ist der Partner für die Kabel- und Verseilmaschinen-Industrie. Wir bieten unseren Kunden: Ersatzteile, Wartung und technische Beratung für Maschinentypen wie Rohrverseilmaschinen, Korbverseilmaschinen, SZ-Maschinen, Reckanlagen, Faßwickler, etc., basierend auf unserer 30 jährigen Berufserfahrung in der Kabel- und Verseiltechnik.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Electronics, Automatization
Junior IT System Administrator
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
