Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Potsdam
- Working Model
- Onsite
Job Summary
In this role, you will oversee the security and operation of the hybrid IT infrastructure, implement and optimize AI tools, automate IT processes, and provide user support.
Job Technologies
Your role in the team
- The IT Infrastructure & AI Operations Manager is not a classic "keep-the-lights-on" admin role. Alongside running and securing our hybrid infrastructure, you will help roll out and operate enterprise AI tools (e.g., Microsoft 365 Copilot, LLM-based assistants), automate recurring IT processes, and shape how AI is adopted responsibly across the Foundation and its cultural and scientific entities.
- Your Responsibilities
- Infrastructure & operations - Oversee all aspects of HPF group entities' IT infrastructure (on-premise & cloud), primarily on Microsoft 365 and Azure.
- Security - Manage network and data security, and contribute to our information security and AI governance framework (e.g., access management, data protection, secure AI tool configuration).
- AI enablement - Deploy, administer, and continuously improve enterprise AI tools and assistants; support colleagues in using them effectively, safely, and in line with our internal AI guidelines.
- Automation - Identify and automate recurring IT and business processes using scripting (e.g., PowerShell) and low-code/workflow platforms, increasingly enhanced with AI capabilities.
- User support & enablement - Conduct local and remote first & second level client support, and develop local IT, information security, and AI literacy, including user trainings.
- Vendor & project management - Steuerung externer IT-Anbieter (einschließlich Beschaffung) und Unterstützung bei IT-Projekten wie On-Premise-zu-Cloud-Transformationen und der Einführung von Cloud-Software für Geschäftsprozesse.
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Our expectations of you
Education
- Successfully completed vocational training in IT (e.g., "Fachinformatik") or a university degree (e.g., Bachelor of Science) with an IT focus.
Qualifications
- On-premise network administration (e.g., firewalls, switches, access points).
- Good understanding of common client operating systems (Mac & Windows).
- Basic scripting skills (e.g., PowerShell, Python) or the motivation to develop them, increasingly supported by AI coding assistants.
- Fluency in English and German.
- You Are...
- A proactive team player, contributing to an inspiring working atmosphere and eager to explore and learn new things daily - including emerging AI technologies.
- An analytical head and self-starter with a getting-things-done attitude.
- Distinctively service-oriented with very good communication skills.
- A person with a high level of integrity and a strong sense of discretion.
Experience
- 3+ years' experience in IT system administration, ideally including M365 & Azure cloud administration.
- Interest in and ideally first practical experience with AI tools in a business context (e.g., Microsoft 365 Copilot, ChatGPT/Claude, AI-assisted scripting or automation) - above all, the curiosity to build this expertise with us.
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What we offer
- Support to pursue professional training and certifications - including in cloud and AI technologies.
- A lean team with short reporting lines and fast decisions: your work is visible to leadership from day one.
- The entrepreneurial pace and ownership of a high-ambition organization, backed by the stability of a well-funded endowment.
- AI tools in active use (n8n, Asana AI Studio); we're early in the journey, building seriously; we see AI as a means to an end, not a headline.
- Competitive compensation, state-of-the-art IT, public transport ticket, free lunch, excellent coffee, outdoor sports, and a beautiful lakeside office in Potsdam.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Hasso-Plattner-Institute
The Hasso Plattner Institute is a leading institute for IT and digital engineering. We are located at the University of Potsdam and research practical and applied topics of digital technologies. We specialize in the areas of research, teaching and continuing education.
Description
- Founding year
- 1998
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Science, Research
IT Infrastructure & AI Operations Manager
- Location
- Potsdam
- Working Model
- Onsite
- Diversity
- Open for all genders
