Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for technical inquiries related to the ERP system, analyze issues, execute SQL queries, and assist customers with training and optimizations.
Job Technologies
Your role in the team
- First-class support: You are the first point of contact for our customers regarding technical and professional questions about the ERP system.
- Proactive error analysis: You identify and resolve technical issues and make an important contribution to optimizing system processes.
- Utilize SQL skills: You perform SQL queries to analyze data and identify errors.
- Customer Training: You assist our clients in using the ERP system and provide valuable tips for system optimization.
- Teamwork: You work closely with our development teams to ensure that the ERP system always meets the needs of our customers.
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Our expectations of you
Qualifications
- Fluent German skills in speaking and writing - clear communication is a matter of course for you.
- SQL skills are an important tool for you to solve problems and analyze data.
- You have a good understanding of the challenges faced by SMEs and know how important a well-functioning ERP system is for business success.
- They are characterized by a structured, solution-oriented working style and maintain an overview even with complex tasks.
- You are a team-oriented person and value communication and collaboration with other departments.
Experience
- Experience in ERP support or solid knowledge in working with ERP systems. Career changers with experience in IT management, especially in SMEs or industry, are also welcome!
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What we offer
- A modern and dynamic work environment where your ideas and experiences are valued.
- Flat hierarchies and an open, collegial corporate culture.
- Flexible working hours and the possibility to work partly from home.
- Opportunities for professional development through training and further education programs.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Seiwert Gmbh
Seiwert GmbH is your competent and customer-focused partner for successful e-business solutions in medium-sized companies. We support you in the selection, implementation, customization and operation of commercial software solutions based on myfactory.BusinessWorld.
Description
- Company Type
- Digital Agency
- Industry
- Consulting, Internet, IT, Telecommunication
Software Helpdesk Staff
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
