Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will install and configure Windows clients and servers, perform error analysis, manage networks, support IT workstations, and systematically document all changes and tickets.
Job Technologies
Your role in the team
- Installation, configuration, and maintenance of Windows clients and servers.
- Error analysis, component replacement, rollout & maintenance of software.
- Execution of patch management, monitoring of relevant system states.
- Basic router/switch configuration, network diagnostics.
- Setup and maintenance of IT workstations, cabling, troubleshooting.
- Clean, structured documentation of changes, configurations, and tickets.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Solid knowledge of Windows 10/11, Windows Server, and Microsoft ecosystems.
- Proficient handling of hardware, peripherals, and common business applications.
- Basic knowledge of LAN, VLAN, DHCP, DNS, and structured cabling.
- Independent, meticulous, and responsible way of working.
- Good communication skills in German (English optional, beneficial).
- Optional, desirable: Microsoft certifications (not mandatory - we support further training).
Experience
- Experience in 1st/2nd Level Support.
This text has been machine translated. Show original
What we offer
- Work in a modern, pragmatic, and technically strong team.
- Flexible working hours & remote option.
- Further training opportunities (including Microsoft certifications).
- Direct influence on IT processes and quality standards.
- An open, trusting work culture.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Humanitize GmbH
Humanitize GmbH, a renowned IT service provider based in Berlin, focuses on monitoring and infrastructure services. It ensures the stable, secure, and scalable operation of IT systems for small and medium-sized enterprises. Its services include IT support and system administration.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Microsoft Support Staff
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
