Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 45.348 to 63.756€ Gross/Year
- Location
- Mülheim an der Ruhr
- Working Model
- Onsite
Job Summary
In this role, you will handle first-level support, resolve hardware and software issues, manage user permissions, procure IT equipment, and oversee web applications.
Your role in the team
- Your responsibilities are:
- First-Level Support
- Troubleshooting hardware and software issues
- Coordination with Second-Level Support, user and rights management in collaboration with Department 19
- System & License Management
- Inventory and procure hardware and software
- Manage software licenses
- General technical support
- Setup of PC workstations
- Assistance with difficulties in handling the software
- Web Support Web57 General Representation in the IT Coordination Team
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Our expectations of you
Education
- A relevant completed vocational training (e.g., IT system electronics or information electronics in the field of office system technology or computer science in the field of system integration) with several years of professional experience in the administration of end devices in hardware and software or other employees with many years of professional experience in the aforementioned areas of responsibility.
Qualifications
- What you bring with you:
- Confident demeanor, even in stressful situations
- Strong negotiation skills and assertiveness
- Recipient-oriented communication skills
- Service-oriented action
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What we offer
- We offer you an interesting, challenging, and independent position.
- A workplace at the Mülheim an der Ruhr location with collective agreement binding (TVöD-VKA) as well as an annual special payment in accordance with collective agreement provisions.
- A company pension scheme without employee contribution (Rhineland Additional Pension Scheme) and performance-based pay for collective agreement employees, with advance payment options and discounts through Corporate Benefits.
- Flexible working hours and 30 days of vacation per year.
- Extensive training and development opportunities and fit@job programs for health promotion.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Stadt Mülheim an der Ruhr
The city of Mülheim an der Ruhr serves as a significant public employer, offering numerous career opportunities in municipal administration.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT Coordination Clerk
- Salary
- 45.348 to 63.756€ Gross/YearNet salary converted from the gross salary in the job ad using tax class I.29.832 to 39.466 € net/Year · Tax class I
- Location
- Mülheim an der Ruhr
- Working Model
- Onsite
- Diversity
- Open for all genders
