Job
In this role, you monitor and manage LAN and WAN networks, handle incidents in 1st and 2nd level support, and adjust network configurations to solve technical issues and perform updates.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- Operation and monitoring of LAN and WAN network infrastructures
- Handling incidents, service requests, and changes in 1st- and 2nd-level support
- Analysis of log files, error counters, and network states to identify and resolve technical issues
- Analysis and adjustment of existing network configurations, including in more complex network environments
- Performing software and iOS updates on network components
- Documentation of incidents, changes, and resolution measures in the ITSM system
- Participation in on-call rotations by agreement
Our expectations of you
Education
- Completed IT training, e.g. as an IT specialist in system integration, or an equivalent qualification
Qualifications
- Good knowledge of common network protocols and technologies, particularly TCP/IP, routing, and switching
- Knowledge of configuring and updating network devices, ideally in a Cisco environment
- Analytical and structured approach to work, with a strong service and solution-oriented mindset
- Teamwork and communication skills, as well as a passion for collaborating with internal and external stakeholders
- Willingness to undergo a security clearance check in accordance with the Hamburg Security Clearance and Classified Information Protection Act (HmbSÜGG)
Experience
- Practical experience in operating and administering LAN/WAN networks
- Experience in analyzing and resolving network issues, as well as working with network components
What we offer
- The advertised position is initially limited to a period of two years.
- Depending on the location of your team or client, your work will focus on the Kiel area.
- This position is remunerated according to pay grade 11 of the TV Dataport collective agreement.
- The position can be filled on a full-time or part-time basis, or through job sharing.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
We are your strong partner for all IT-related questions: Whether you need a data center, devices, networks, or specialized software – we deliver the complete technical solution and support you with all questions regarding IT. In addition, our company offers numerous other services to the public sector. From procurement to training to project management and consulting – we cover the entire spectrum and are always here for you!
- Digital Agency
- Onsite, Hybrid, Full Remote
- Consulting · Internet, IT, Telecommunication
Employer reviews
- Team culture
- 3.5
- Working conditions
- 4.6
- Engineering
- 3.3
- Career growth
- 3.2
More jobs
These jobs might also interest you
Participation in security analyses and assessment of applications and IT systems. Support in the design and implementation of technical security measures (e.g., WAF, Load Balancing, Firewall, etc.). Conducting and supporting penetration tests,...
sino AG, based in downtown Düsseldorf, has been an innovative financial service provider for over 25 years. We specialize in the execution of securities transactions for the most active and demanding traders in Germany. With currently 26 employees, we...
Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...