Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Münster (Hessen)
- Working Model
- Onsite
Job Summary
In this role, you monitor network operations, resolve incidents, and coordinate with carriers. You optimize network processes through automation and handle WAN and SD-WAN requests in an international environment.
Job Technologies
Your role in the team
- Together with the team, you ensure smooth and secure network operation for our customers and their international locations.
- In incidents, you confidently guide your clients through the situation, coordinate carriers and manufacturers, and keep control of the process.
- Proactively preventing problems and keeping your clients in the loop – that's important to you.
- Optimizing, automating, and documenting are part of your daily tasks.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- What matters is your practical know-how, not the certificate.
- WAN and SD-WAN topics (e.g., Cisco Catalyst SD-WAN/Viptela, IPSec VPN, BGP, QoS) are not foreign words - you will deepen your expertise with us through vendor training and a team that has been operating global WANs for over 20 years.
- Structured troubleshooting is your strength: you systematically work your way to the root cause instead of guessing.
- You communicate on equal footing with customers, carriers, and manufacturers — even when things get hectic.
- You are open to new ideas, tech-savvy, and always eager to improve yourself and the technology.
- You are proficient in both German and English, both spoken and written.
Experience
- Ideally, you have several years of practical experience in operating and troubleshooting complex network environments—whether campus, data center, or WAN.
- Your technology home is Cisco: Routing & Switching at a good level (CCNP level is a helpful guideline, not a requirement) as well as experience with Cisco Meraki.
This text has been machine translated. Show original
What we offer
- Working in a highly specialized environment with modern enterprise, carrier, and service provider technologies.
- A lot of creative freedom and the opportunity to actively contribute your own ideas.
- A strong team that shares knowledge, supports each other, and succeeds together.
- Individual training and development opportunities as well as manufacturer certifications.
- Short decision-making paths and an open corporate culture.
- Attractive additional benefits beyond the salary.
- Modern work tools and flexible working models, as far as the client's setting allows.
- Regular team and company events.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
nicos Unternehmensgruppe
nicos AG is one of the leading managed services providers offering SmartWAN Solution for secure global data communication. We specialize in the design as well as the construction and operation of worldwide data networks (WAN) for globally operating medium-sized companies. Thanks to many years of experience and comprehensive expertise, we always have the right answer to the technical and organizational requirements of our customers' data networks.
Description
- Founding Year
- 200
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication