Job
In this role, you will develop the data governance strategy for customer and master data, lead the MDM team, and optimize processes to ensure data quality and ownership across multiple countries.
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Your role in the team
- Master Data is a critical enabler of our future ERP, CRM, reporting, automation, and digital transformation initiatives.
- As MDM Domain Lead, across Europe, you will help establish enterprise-wide data governance, quality standards, ownership structures, stewardship model, and operating principles that enable trusted data across multiple countries, business functions, and systems.
- You will work closely with business leaders, country organizations, IT, BI, integration teams, architects, and executive stakeholders to ensure data becomes a strategic business capability.
- This is a unique opportunity for someone who enjoys combining hands-on execution with strategic leadership.
- While you lead the MDM Manager and MDM Engineer we are hiring in parallel you will drive tangible improvements from day one.
- This role reports to the CIO or Head of Data & Analytics.
- Own the customer data domain; set definitions, ownership, quality rules, KPIs and remediation.
- Set up the governance model: data owners in the business, stewards in the countries, and decision rules that people actually follow.
- Stakeholder alignment; work with the teams behind Dynamics 365 and Salesforce, BI, and integration to build data quality into processes instead of fixing it afterwards.
- Help select our MDM platform;
- Lead the MDM team; manage the MDM Manager and MDM Engineer we are hiring concurrently.
Our expectations of you
Qualifications
- We are looking for someone who is equally comfortable rolling up their sleeves and driving strategic change.
- You are passionate about data and genuinely motivated by creating order, clarity, and business value in complex environments.
- You have the credibility to challenge senior stakeholders, the pragmatism to get things done, and the resilience to drive change where ownership and governance are still evolving.
- Demonstrated success in building a governance setup yourself, and currently running an existing one.
- Solid understanding of customer data in CRM and ERP systems, ideally Dynamics 365 and/or Salesforce.
- Working knowledge of GDPR as it applies to customer data.
- Fluent English. German is an advantage.
- Excellent stakeholder management skills; you can tell a country MD that their data is wrong and still get them to fix it.
- A pragmatic, hands-on, and entrepreneurial mindset, combined with the ambition and leadership potential to help build and grow a future data governance function.
Experience
- 5+ years in MDM, data governance or data quality, at least part of it in an international company.
- Hands-on experience with at least one MDM or data quality platform.
What we offer
- Working at CWS Hygiene means joining an international organization where collaboration, ownership, and continuous improvement are part of everyday life.
- You will become part of a supportive environment where people are encouraged to learn, contribute ideas, and grow professionally.
- We offer the opportunity to work with modern Microsoft technologies, collaborate with colleagues across Europe, and make a visible impact on strategic ERP and Finance transformation initiatives.
- In addition, we offer an attractive compensation package with a competitive base salary, depending on your country of residence and relevant experience.
- We also offer flexible working arrangements, modern IT equipment, and a culture that values both personal and professional development.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
At CWS, we are committed to creating a healthier and safer future. We believe in this vision and work hard every day to make it a reality. Our sustainable innovations are setting new standards: our business model has always been based on the idea of reusable products and renting instead of buying. In the future, our holistic system solutions will provide even more health, safety, and protection.
- English
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