Job
- Level
- Experienced
- Job Field
- UX/UI
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Hamburg, Dortmund
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you conduct qualitative and quantitative user studies, design usability tests, and develop research questions to gain valuable insights for product development.
Your role in the team
- As a User Researcher in your product team, you are the voice of our users.
- You help ensure that we not only do the right things but also do things right.
- Your focus is on enabling insight-driven development of products and services through in-depth insights, as well as validating innovative solution concepts within the team.
- You advise your team on choosing the appropriate methodology, develop insightful research questions, and create compelling study guides.
- You conduct qualitative studies (e.g., interviews, field studies) and design quantitative research to gain a comprehensive understanding of user behavior.
- You design and lead task-based usability and UX tests to continuously improve the user experience of our products and digital services.
- You create meaningful research artifacts such as personas, jobs-to-be-done, and customer journey maps.
- You compile your results into clear reports and present them convincingly to the team and stakeholders.
- You facilitate workshops for analyzing results, derive concrete action recommendations from them, and serve as an important interface to disciplines such as UX/UI Design and Analytics.
- You actively shape our internal research community, introduce new impulses, and coordinate external service providers as needed.
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Our expectations of you
Education
- You have successfully completed a degree in a relevant field such as Design, Ethnology, Sociology, Psychology, or a comparable qualification.
Qualifications
- You are a curious and empathetic personality who knows how to connect qualitative and quantitative data into a coherent story.
- You are well-versed in a wide range of qualitative and quantitative research methods.
- You can communicate complex issues clearly and understandably in speech and writing.
- You are willing to occasionally travel between our locations in Dortmund and Hamburg.
Experience
- You already have experience in User Research and Usability Testing and know how to derive requirements for digital products from them.
- You have practical experience in agile team collaboration and understand how research adds real value in agile processes.
- You possess a deep understanding of excellent user experience as well as the ability to analyze trends and generate valuable user insights.
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What we offer
- You can expect an open, creative, and motivated team where collaboration, mutual exchange, and a culture that encourages you to grow and contribute your ideas are highly valued.
- You have an exciting role with plenty of room for your own ideas in a unique transformation project, offering genuine scope for creativity.
- You benefit from a modern working environment, flexible working hours, and the possibility of remote work.
- We actively support you in continuously developing your personal and professional skills.
- You will receive attractive benefits such as employee discounts (insurance, corporate benefits), sports and health offerings, as well as our own SIGNAL IDUNA company honey.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
SIGNAL IDUNA Gruppe
SIGNAL IDUNA is one of the most successful service providers in Germany. We offer our private and corporate customers in the field of insurance and finance everything they need. Accordingly, our professional opportunities are also very diverse. With passion and determination, we work behind the scenes every day on our products and advise our customers directly on site.
Description
- Founding year
- 1907
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(1 Review)2.7
Career Growth
3.0Engineering
2.0Workingconditions
3.4Culture
2.7
UX researcher
- Location
- Hamburg, Dortmund
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
