Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will handle user support, process tickets, install and configure hardware and software, assist in server migrations, and analyze fault reports in the Microsoft and Citrix environments.
Job Technologies
Your role in the team
- Professional handling of user support, including 2nd level support for common Microsoft products.
- Installation and configuration of workstations (hardware and software in the areas of PCs, laptops, and mobile devices).
- Professional support for server migrations in the Citrix and Microsoft environment.
- Processing of tickets as well as classification and analysis of disturbance reports, including documentation of encountered error situations.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist or a comparable qualification.
Qualifications
- Knowledge in client and server operating systems as well as network knowledge and proficient use of ticketing systems.
- Strong technical affinity as well as analytical thinking skills.
Experience
- Initial professional experience in the aforementioned area of responsibility.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
