Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Technologies
Your role in the team
- Contact person for all questions regarding the use of customer applications, Active Directory as well as hardware and software.
- Creation of user profiles and mailboxes.
- Competent customer support in the event of disruptions.
- Implementation of 1st and 2nd level support remotely.
- Documentation and monitoring of events in the ticket system.
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Our expectations of you
Education
- Vocational training as an IT specialist in system integration or comparable training.
Qualifications
- ITIL Foundation Certificate.
- Solid knowledge of Active Directory and MS Exchange.
- Good knowledge of English.
- Solution- and service-oriented approach, strong communication skills and ability to work in a team.
Experience
- Proven experience in support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT specialist for the user helpdesk
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
