Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neuhaus am Rennweg
- Working Model
- Onsite
Job Summary
You handle IT inquiries in First-Level Support, administer servers and clients, manage print solutions and user accounts, and monitor IT systems for early error detection.
Your role in the team
- First-Level Support: Assisting users with IT questions and technical issues.
- Ticket processing: analysis, prioritization, and resolution of requests via our ticket system.
- Administration: Management of the server landscape, client infrastructure, and telephone system.
- Print Service: Management and support for printing solutions within the company.
- User Management: Administration of access rights and accounts in our IT systems.
- Monitoring: Monitoring and analysis of IT systems for early error detection.
- IT Orders: Procurement and management of hardware and software in collaboration with the purchasing department.
- Participation & Development: Opportunity to develop additional focus areas in coordination with the team and to take on new responsibilities.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification.
Qualifications
- Basic knowledge of software deployment, patch management, Group Policy, and monitoring is a plus.
- Structured and solution-oriented working style as well as enjoyment in direct contact with users.
- Strong communication skills, team spirit, and a high level of service orientation.
- Responsible handling of sensitive data.
Experience
- Experience with telephone systems and printing services.
- Experience in IT support or helpdesk is an advantage.
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What we offer
- Occupational Health Management: Your health and well-being are important to us. Therefore, benefit from our diverse health services such as the company doctor, health prevention, check-ups, fitness programs, and sustainability days.
- Jobrad: We offer our employees the opportunity to lease a Jobrad. Our range also includes e-bikes for those who need a little extra boost.
- Catering: Depending on the location, you will find various catering options - from traditional canteens to modern concepts like (FreshTaste).
- Corporate Benefits: We offer our employees exclusive discounts and special conditions at numerous brands in the fields of fashion, technology, leisure, and much more.
- Further Education and Training: Our focus is on the continuous development of our team members. We want to ensure that each individual can reach their full potential, and therefore, we offer tailored training programs for different positions.
- Flexibility: Where possible, we create a good work-life balance through our flexible working time models.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Job Locations
This is your employer
Röchling Automotive SE & Co. KG
Röchling Automotive ist mit über 5.500 Mitarbeitern Ihr Partner für integrierte Systemlösungen auf den Gebieten Aerodynamics, Propulsion und New Mobility. Mit 44 Standorten auf 4 Kontinenten sind wir global aufgestellt.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
IT system administrator
- Location
- Neuhaus am Rennweg
- Working Model
- Onsite
- Diversity
- Open for all genders
