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IT Supporter 3rd Level Support

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Dusseldorf
  • Working Model
    Onsite
  • Job Summary

    In this role, you will be the go-to expert for IT inquiries, ensure infrastructure operations, resolve technical issues, and document error analysis to assist users effectively.

    Your role in the team

    • Competent contact person for all IT-related questions in daily operations.
    • Ensuring the operation of the deployed IT infrastructure.
    • Problem Management.
    • Support in troubleshooting.
    • Consulting and support for users.
    • Analysis and documentation of encountered error situations.

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    Our expectations of you

    Education

    • Completed vocational training in the IT sector.

    Qualifications

    • Good basic knowledge in managing operating systems for servers and clients.
    • Good English skills.
    • Independent, forward-looking work approach and flexibility.
    • Communication skills and customer orientation.

    Experience

    • Experience in technical customer support and a high level of customer orientation.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Dusseldorf

      Nordrhein-Westfalen

      Germany

    This is your employer

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.

    Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo Aschert & Bohrmann GmbH

    IT Supporter 3rd Level Support

    Location
    Dusseldorf
    Working Model
    Onsite
    Diversity
    Open for all genders

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