Job
In this role, you will assist customers as a technical contact throughout the product lifecycle of Hall-effect sensors, analyze technical issues, and coordinate solutions with internal teams.
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Job technologies
Your role in the team
- As an Application Support Engineer, you will become part of our global support organization for Micronas sensors and actuators, with a strong focus on Hall-effect sensor products.
- You support customers, field application engineers, distributors, and internal teams with technical questions throughout the entire design-in and product lifecycle.
- You provide technical support worldwide via our case management system, a central inbox, and virtual meetings.
- For technical issues involving hardware, programming, configuration, firmware, and system integration, you analyze, reproduce, and resolve the errors.
- You coordinate technical investigations and align interim solutions as well as sustainable solutions with our product teams, Engineering, Quality Management, and other specialist departments.
- You administer and optimize processes for handling technical customer inquiries, knowledge base content, and digital self-service offerings.
- You design, develop, and validate printed circuit boards for sensors and microcontrollers.
- Through direct interaction with our customers and by handling technical inquiries, you identify opportunities for improvement, consolidate valuable feedback, and share your insights in a structured way with our product teams and development department.
- You support technical customer meetings, training sessions, trade fairs, and product demonstrations.
Our expectations of you
Education
- You have a bachelor’s degree in electrical engineering, sensor technology, or a comparable field.
Qualifications
- You have a strong knowledge of electronics, circuit design, hardware integration, programming, and troubleshooting.
- You have experience working with laboratory equipment and measurement setups, as well as debugging electronic systems.
- A customer-focused, analytical, and structured approach to work is one of your strengths.
- You can explain complex technical topics in an easy-to-understand way.
- You combine independence and reliability with strong teamwork skills.
- Knowledge of semiconductor technology, Python, scripting, LabVIEW, or automated test setups is an advantage.
- You are fluent in English; German language skills are an advantage.
- Occasional business travel is no problem for you.
Experience
- You have experience with magnetic sensors, motor controllers, or comparable electronic products.
What we offer
- Compensation in accordance with the collective bargaining agreement (holiday pay and Christmas bonus, plus other special payments).
- Flexible working hours and the option to work from home.
- Sports programs, as well as Hansefit and JobRad.
- Company pension scheme.
- Personalized onboarding, onboarding days, development and continuing education opportunities.
- Occupational health management.
- Corporate benefits.
- Team events and company celebrations.
- Discounts at the company restaurant.
- Free parking with charging stations, subsidies for public transport tickets.
- Relocation management depending on the position and length of service.
Benefits
Health, fitness & fun
Higher take-home pay
Work-Life-Integration
Topics you will work on
Job locations
About your employer
TDK Sensors AG & Co. KG, a subsidiary of TDK Electronics Group, develops, manufactures, and markets temperature and pressure sensors for applications in automobile and industrial electronics, consumer electronics, information/communication technology, and medical technology.
- Established Company
- Onsite, Hybrid
- Electronics, Automatization
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