Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aachen
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance and processing of customer inquiries via telephone and ticket system, e.g. service requests, incidents and changes
- Support for various IT technologies such as servers, storage, networks, firewalls and operating systems such as Windows 10 / 11, Windows Server and Linux
- Administration and monitoring of customer systems
- Forwarding requests to the 2nd level if necessary
- On call
- personal development, shaping your strengths and developing your skills
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Our expectations of you
Education
- Completed vocational training as an IT specialist (f/m/d) system integration or comparable, professional experience not mandatory
Qualifications
- good knowledge of German and English
- independent working style, strong communication skills and customer orientation
- Ability to work in a team and sense of responsibility
Experience
- Good practical experience in at least one of the following topics is desirable: Windows (Server), Vmware vSphere, Networking / Firewalling, Azure, M365, Exchange
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Aachen
Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Mitarbeiter 1st Level 2nd Level Support
- Location
- Aachen
- Working Model
- Onsite
