Job
- Level
- Senior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 60.000€ gross/year
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the backend infrastructure for the Federal Messenger, monitor and optimize system availability, automate processes, and handle error analysis in ongoing operations.
Job Technologies
Your role in the team
- As an award-winning engineering service provider, we are involved in innovative and exciting cross-industry development projects nationally and internationally.
- Context: The Secure Messaging team provides the backend infrastructure for the Federal Messenger based on the Matrix protocol and is responsible for its smooth operation.
- Core responsibilities include, among others, updating backend components, ensuring the provided functions and interfaces, as well as cross-disciplinary error analysis.
- Furthermore, the team provides second-level support.
- The current focus is on automating processes and optimizing error analysis in ongoing operations.
- IT Operations Management: Installation, configuration, commissioning, administration, and monitoring of the messenger infrastructure, taking into account current security aspects;
- Administration of Linux servers (RedHat);
- Advanced error analysis during operation;
- Maintenance and updating of technical documentation;
- Automation of processes (e.g., with PowerShell, Bash, or Ansible).
- Capacity/Availability Management: Monitoring the availability and threshold/performance of IT services and resources to ensure SLAs.
- Configuration for performance bottlenecks, availability adjustments.
- Change, Release, and Configuration Management: Operational implementation of changes within the scope of Release Management using standard procedures, followed by documentation of the changes to the IT infrastructure in the designated configuration databases.
- Ticket processing: Analysis and resolution of tickets forwarded from the First Level;
- Detailed error analysis, possibly via remote maintenance, to identify underlying causes;
- Documentation of developed solutions in the knowledge database;
- Telephone contact with the affected individuals.
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Our expectations of you
Education
- Successfully completed vocational training (at least 5 years of professional experience) or studies in the IT sector
Qualifications
- Linux Administration Certification LPIC-1 or higher
- In-depth knowledge of Linux and networking (at least 5 years)
- Willingness to occasionally travel for work
- Certification in IT Service Management ITIL Foundation
- German language skills at C1 level are mandatory
- Willingness to occasionally travel within Germany (approximately 20%)
Experience
- Professional experience in system administration (at least 5 years)
- Practical experience in the administration of matrix-based messengers (at least 2 years)
- Practical experience in automation (Ansible, Bash, PowerShell) (at least 2 years)
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What we offer
- This position offers long-term prospects with subsequent permanent employment.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
EICS Group
Our engineers support our customers in the planning, control and implementation of demanding projects. They can draw on a wealth of experience that guarantees their success. We accompany our customers through every step of the process - from project management to concept design, development and production to the first sampling of parts and the rollout.
Description
- Founding Year
- 2011
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Workingconditions
3.6Engineering
3.2Career Growth
3.2Culture
3.5