Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Pforzheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide IT support for national and international locations, administer networks, train users, and document technical issues in the ticketing system.
Job Technologies
Your role in the team
- Technical support for IT-related support and service requests from our national and international locations via ticket system, phone, and remote maintenance.
- Administration of DHCP, DNS, and VLAN in the client area.
- Training IT users in the use of hardware and applications.
- Documentation and analysis of occurring error situations using a ticketing system.
- Installation and configuration of hardware and software, including through automated software deployment.
- Support with hardware and software rollouts and release switch projects.
- Coordination of in-depth problem issues with the respective specialist departments.
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Our expectations of you
Education
- Successfully completed training in the IT field or a comparable professional qualification acquired through other means.
Qualifications
- You are a generalist.
- Good knowledge of Microsoft Client operating systems and the Microsoft Office suite.
- Good spoken and written English skills.
- Strong customer and service orientation.
Experience
- Ideally, experience with Microsoft Office 365 technologies.
- Experience in network technology.
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What we offer
- Challenging and future-oriented tasks with short decision-making paths in an open and helpful team.
- Good career prospects and development opportunities.
- Attractive conditions such as flexible working hours and mobile work.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
MAPAL Dr. Kress KG
The MAPAL Company Dr. Kress KG is a family-run business and leading international provider of precision tools for metal machining headquartered in Aalen.
Description
- Founding year
- 1950
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
system administrator
- Location
- Pforzheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
