Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzgitter
- Working Model
- Hybrid
Job Technologies
Your role in the team
- You are responsible for receiving and recording all reports and their classification.
- Depending on your personal expertise, you will solve our customers' IT problems in 1st and 2nd level support.
- You escalate incidents to the 3rd level or external service providers.
- Your task is still to support rollouts and software distributions.
- In your role as an IT support employee (m/f/d), you will also identify and document unknown errors (bugs) and technical limitations.
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Our expectations of you
Education
- Ideally, you have successfully completed training as an IT specialist for system integration (m/f/d) or comparable training/further training.
Qualifications
- You bring in-depth knowledge of the support of Windows workstation and server systems (IT security, networks, client and server technologies, communication solutions such as VoIP, etc.).
- You are proficient in handling MS Office products (Word, Excel, Outlook, PowerPoint).
- You enjoy dealing with people and like to communicate.
- You round off the profile if you have a strong service and customer orientation and the ability to work in a team.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
More net
Job Locations
Location Salzgitter
Niedersachsen
Germany
This is your employer
Salzgitter AG
Salzgitter AG is one of the leading steel and technology companies in Europe. The core competencies lie in the production of rolled steel and tubular products as well as their further processing and distribution. Salzgitter AG is one of the leading suppliers of profile and flat steel in Europe.
Description
- Company Size
- 250+ Employees
- Founding year
- 1858
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Support Mitarbeiter
- Location
- Salzgitter
- Working Model
- Hybrid
