Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you assist users in the ERP system, address support tickets, identify errors, and collaborate on system updates and adjustments to optimize processes efficiently.
Job Technologies
Your role in the team
- Support and assistance for users in the ERP system.
- Processing and analysis of support tickets.
- Identification and troubleshooting of errors in the ERP environment.
- Participation in system updates and adjustments.
- Creation of documentation and training materials.
- Collaboration with IT and specialist departments to optimize processes.
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Our expectations of you
Education
- Completed vocational training in the IT or commercial sector.
Qualifications
- Very good German skills, at least good English skills.
- Proficient in MS Office and ERP systems (e.g., SAP, Navision).
- Analytical thinking, problem-solving skills, and service orientation.
Experience
- Initial experience in ERP support or user assistance.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
ERP support employee
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
