Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bergheim, Bergheim
- Working Model
- Onsite
Job Summary
In this role you ensure uninterrupted application operation, handle 1st/2nd-level support, analyze and document incidents with MS Office, coordinate fixes within the team, prepare training materials and run user workshops.
Job Technologies
Your role in the team
- Ensuring smooth operation
- Handling of 1st and 2nd Level Support
- Documentation of occurring fault reports and their analysis
- Creation of training materials as well as conducting workshops
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Our expectations of you
Education
- Completed vocational training in information technology
Qualifications
- Proficient in MS Office Suite
- Analytical thinking and working style, as well as team skills and enjoyment of project work.
Experience
- Initial professional experience in application support preferred
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency