Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rostock
- Working Model
- Onsite
Job Summary
In this role, you will handle IT issues and support requests, install and maintain hardware and support systems, and conduct error analyses for effective utilization of IT resources.
Your role in the team
- Support and maintenance of hardware and software
- Acceptance, analysis, and processing of IT disruptions and support requests
- Support in First- and Second-Level Support
- Installation, setup, and replacement of PCs, peripherals, and other hardware
- Conducting error analysis and troubleshooting
- Maintenance and servicing of hardware and IT workstations
- Support in the setup and management of IT systems
- Documentation of the work carried out
- Depending on experience: Support in server administration
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Our expectations of you
Education
- Completed apprenticeship as an IT specialist (m/f/d), IT systems electronics technician (m/f/d), or a comparable qualification
Qualifications
- Confident handling of hardware and peripherals
- Enjoyment of practical activities, e.g., assembling and setting up PCs and workstations
- Physical resilience for occasional activities such as PC assembly and hardware installation
- Good German and English skills
- Knowledge of server administration is an advantage.
- Independent, reliable, and solution-oriented work approach
- Well-groomed, friendly, and confident demeanor
- Ability to work in a team and enjoyment in dealing with colleagues and users
Experience
- Open to career changers (m/f/d) with relevant professional experience and strong IT affinity
- Experience in First- or Second-Level Support or in IT Service
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What we offer
- A modern and permanent position in Rostock
- No travel required and no changing construction sites
- A coordinated onboarding with a dedicated contact person
- A motivated and helpful team
- Technical and personal development opportunities
- A varied and responsible scope of tasks
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Job Locations
About Your Employer
NetKom GmbH
NetKom GmbH bietet professionellen Service und Lösungen, insbesondere für Geschätfskunden, im Bereich der Telekommunikation, EDV, sowie Netzwerk- und Sicherheitstechnik. Wir sorgen dafür, dass Telefonanlagen und IT sich optimal ergänzen und schützen Investitionen durch entsprechende Sicherheitslösungen. Dabei verlieren wir nie die Belange unserer Kunden aus den Augen und realisieren möglichst maßgeschneiderte und solide Konzepte.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service employees
- Location
- Rostock
- Working Model
- Onsite
- Diversity
- Open for all genders
