Job
In this role, you will implement DocuWare and DMS solutions, optimize business processes, handle integration into existing systems, and provide technical support and training.
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Job technologies
Your role in the team
- Implementation, configuration, and support of DocuWare and DMS solutions for our clients.
- Analysis, optimization, and digitalization of business processes.
- Setup of archives, workflows, forms, as well as user and permission concepts.
- Integration of DocuWare into existing IT, ERP, and software landscapes.
- Independent execution of customer projects from installation to successful go-live.
- Processing support requests in second-level support as well as analyzing and resolving technical issues.
- Execution of updates, extensions, and modifications of existing DMS environments.
- Creation of technical documentation and project documentation.
- Consulting our clients on digitalization and automation opportunities.
- Conducting administrator and user training sessions.
- Support of our sales team in customer presentations and presales meetings.
Our expectations of you
Education
- Completed training in the IT field, for example as an IT specialist for system integration or application development, or a comparable qualification.
Qualifications
- Knowledge in workflow management, process digitalization, and automation.
- Certifications in the Microsoft, DocuWare, or comparable technology field.
- Good knowledge in handling Microsoft Windows Server and Client systems.
- Proficient in Microsoft 365.
- Basic knowledge of SQL databases as well as interface and integration technologies.
- Good knowledge of German and English.
- Structured, independent, and solution-oriented way of working.
- Strong communication skills and enjoyment in customer contact.
- Team spirit, commitment, and interest in digitalization topics.
Experience
- Initial experience in the environment of DMS, ECM, or software solutions.
- Experience with DocuWare or comparable DMS/ECM systems.
- Experience with ERP systems as well as DATEV integrations.
- Experience in conducting training sessions or workshops for users and administrators.
What we offer
- Flexible working hours and the option of remote work.
- A long-term employment in a successful family business.
- Lifelong learning with excellent conditions for individual development through our Hees Academy.
- Exciting, diverse, and technically challenging tasks in a highly innovative work environment.
- The freedom for your innovative strength, your inventiveness, and the implementation of your own ideas.
- Cohesion, appreciation, and trust in our family-oriented corporate culture.
- A professional onboarding into our product portfolio.
- Our attractive bike leasing: It keeps you moving – whether on your way to work or during your leisure time.
- With great team and company events that strengthen the sense of community.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Hees GmbH, founded in 1890, is an established company specializing in the design of work environments. With a wide range of products and services, it optimizes workplaces through ergonomic solutions and modern media technology.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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