Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you support customers with technical inquiries regarding Windows and Linux server services, monitor IT systems, conduct health checks, and execute managed services for optimal solutions.
Job Technologies
Your role in the team
- As an IT Administrator (m/f/d), you will be part of our support team in Frankfurt am Main. Enjoy the flexibility of our hybrid work model and start immediately in a full-time position.
- Customer Support: You are the first point of contact and independently assist our customers via phone, email, and remote software such as Anydesk or Teams.
- Technical Support: You assist our customers with questions and issues in the areas of virtualization solutions, Windows and Linux server services, server hardware, storage components, server operating systems, and networks — according to your qualifications.
- System Monitoring: You continuously monitor our clients' IT system landscape, conduct monthly health checks, provide improvement suggestions, and assist with reporting.
- Managed Services: Execution and oversight of various managed services also fall within your responsibilities.
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Our expectations of you
Education
- Professional qualification: You have successfully completed training in the IT field, such as an IT specialist for system integration, or you possess comparable expertise.
Qualifications
- Professional demeanor: You distinguish yourself through a professional and service-oriented attitude towards clients and colleagues.
- Strong communication skills and team player: You are an effective communicator who can excel both in a team and independently.
- Technical skills: You are familiar with working with Windows (Client/Server), Linux, DNS, DHCP, and network infrastructures.
- Interest in IT security: You have a strong interest in IT security and implement it professionally for our clients.
- Enthusiasm for new technologies: You are curious about new trends and cloud technologies and are ready to continuously develop your skills.
- Language skills: You possess very good spoken and written German skills.
Experience
- Experience and willingness to learn in virtualization: You already have experience in virtualization and cloud computing or demonstrate a high motivation to acquire these skills with us.
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What we offer
- Open and dynamic corporate culture: MightyCare stands for transformation, leadership, and persuasiveness. We turn challenges into success and rely on the commitment of each individual.
- Exciting tasks and diverse clients: Get ready for an environment characterized by exciting challenges and an extraordinary variety of clients. With us, new career opportunities will open up for you.
- Security through a permanent employment contract: With a permanent employment contract, we guarantee you security in an economically robust environment.
- Performance pays off: At MightyCare, we reward commitment and performance with an attractive compensation – because your work is valuable.
- Home office and hybrid working: Our work models offer you the freedom and flexibility to work from home and in the office.
- Flexible working hours: Shape your workday flexibly to optimally balance work and private life.
- Leisure and Recreation: With 30 vacation days per year, we support your work-life balance, whether you want to relax on the beach or explore the city.
- Free beverages: As part of our team, you will enjoy a wide selection of free drinks that make your workday more enjoyable.
- A team that embraces diversity: At MightyCare, you work in a team that values and leverages differences to achieve exceptional results. Everyone is welcome, and every contribution counts.
- Your development in focus: We invest in you. With access to top industry certifications and an environment that promotes learning and growth, MightyCare is the perfect stepping stone for your career.
- Financial Benefits: Benefit from a full subsidy for asset-building benefits.
- Stress-free commute: Our centrally located offices with excellent public transportation connections and free parking make your journey easier.
- Successful onboarding: Your colleagues support you from day one with advice and assistance, ensuring that your start with us is successful.
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Benefits
Work-Life-Integration
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This is your employer
MightyCare-Solutions GmbH
MightyCare-Solutions is an IT consulting company and full service provider in the field of IT virtualization. Starting out as a small IT consultancy, we have now implemented projects in the IT sector together with our longstanding customers of various sizes.
Description
- Founding year
- 2003
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication