Job
In this role, you will handle 2nd and 3rd level support requests, plan and conduct migrations, and enhance security requirements for Microsoft infrastructure components.
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Job technologies
Your role in the team
- Processing of incidents, changes, and other service requests (2nd and 3rd level)
- Update and operation of Microsoft infrastructure components
- Planning and execution of installations and migrations
- Review and further development of security requirements in Windows Server infrastructures
Our expectations of you
Education
- Completed degree in Computer Science or a completed apprenticeship as an IT specialist (m/f/d) or similar.
Qualifications
- Excellent knowledge in the setup and troubleshooting of one or more of the following systems: Microsoft Entra ID (Azure AD) P1/P2 - Identity Management, Conditional Access, Hybrid Identity / Entra Connect, Microsoft Intune - Endpoint and Mobile Device Management (MDM/MAM), Compliance Policies, Autopilot, Microsoft Defender for Endpoint - EDR, Threat & Vulnerability Management, Microsoft Defender for Office 365 - Email/Collaboration Security, Anti-Phishing, Safe Links/Attachments, Microsoft Defender for Identity - On-Prem AD Threat Detection, Microsoft Defender for Cloud Apps - CASB, Shadow-IT Detection, Microsoft Purview - Information Protection, Microsoft Teams - including Telephony / Voice, Teams Rooms, Exchange Online - Hybrid / Mailflow, 3rd Party, Migration, SharePoint Online / OneDrive for Business, Azure Information Protection / Sensitivity Labels
- Strong service orientation and good communication skills
- Enjoyment of working in a team
- German language skills at level C1 (or higher) for communication with our German-speaking clients.
What we offer
- Flexibility: Our teams decide, depending on the task area, what distribution between remote work and on-site presence makes sense.
- In addition, we offer flexible working hours and 30 days of vacation.
- Corporate Benefits: You have the opportunity to take advantage of attractive employee discounts that change monthly.
- Plan for the future: Benefit from a company pension scheme with employer contributions.
- Further Education: We support your personal and professional development with a diverse range of training opportunities - from internal training sessions conducted by experienced colleagues to external courses.
- Individual Start: A comprehensive onboarding event provides you with the perfect introduction.
- Culture & Collaboration: We foster a corporate culture with open doors and a respectful atmosphere, where your initiative and commitment are encouraged.
- Modern equipment: You will receive a smartphone and a notebook with the operating system of your choice.
Benefits
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
SVA is one of the leading providers of IT services in Germany. With products from leading manufacturers, our project know-how and range of services, we are able to develop optimal solutions for businesses and public sector organizations.
- 50-249 Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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