Job
- Level
- Experienced
- Job Field
- IT, System, Embedded
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Onsite
Job Summary
In this role, you will support customers during testing and racing by preparing technical bulletins, providing on-site assistance, and analyzing data to quickly resolve technical issues and guide vehicle setup decisions.
Your role in the team
- We are looking for a Support Engineer to provide technical support to customer teams during testing and racing events.
- You will act as a key technical interface between the technical office and customers, supporting all technical aspects from the preparation of technical bulletins to on-track assistance and documentation updates.
- This role combines technical expertise, data analysis, and customer-facing responsibilities in a fast-paced motorsport environment.
- Prepare and issue clear and structured technical bulletins.
- Provide on-site technical support during tests and race events.
- Update and maintain car user manuals and technical documentation.
- Deliver clear and concise solutions to customer technical issues.
- Download and analyze data acquisition (WinTax, Life Racing or equivalent).
- Quickly identify performance issues or technical faults.
- Provide structured feedback and corrective action proposals.
- Maintain proper tracking of recurring issues.
- Support customers during pre-event testing and race weekends.
- Apply solid understanding of vehicle dynamics to guide setup decisions.
- Interface effectively with both professional and gentleman drivers.
- Produce structured and concise post-event reports.
- Compile clear issue lists with short, actionable descriptions.
- Contribute to centralized technical documentation for the engineering office.
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Our expectations of you
Education
- Engineering degree (Mechanical, Automotive, or related field).
Qualifications
- Gutes Verständnis der Fahrzeugdynamik.
- Strong problem-solving capability.
- Fluent technical English.
- Excellent technical communication skills - ability to explain complex issues clearly and concisely.
- Comfortable interacting with customers and non-professional drivers.
- Able to work under pressure during race events.
- Highly adaptable to last-minute changes and operational challenges.
- Well-organized with a structured and analytical mindset.
- Willingness to travel worldwide and work flexible hours during events.
Experience
- You have experience in a racing or rally environment with exposure to data analysis and customer support roles.
- Experience in rally or circuit racing, ideally in a technical support or engineering role.
- Experience with data acquisition systems and data analysis.
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Topics that you deal with on the job
Job Locations
This is your employer
Race Solution
Race Solution specializes in timing and event organization for sports events, providing solutions for both professional and amateur competitions.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Sports, Leisure
Support Racing Engineer
- Location
- Frankfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
