Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Halle
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will independently perform deliveries and relocations of IT equipment, maintain client systems through updates, and responsibly handle support requests via ticket systems and directly with clients.
Your role in the team
- You perform deliveries and relocations of equipment.
- You independently maintain the customer systems through updates and patches.
- You handle customer inquiries independently in IT support using our ticket system, via phone, or possibly on-site.
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Our expectations of you
Qualifications
- You have good knowledge in the field of PC hardware/technology and IT components (servers, workstations, notebooks, printers, IP telephony, etc.).
- You are familiar with the current standard applications, e.g., Office products, Adobe, etc.
- You are confident in network environments.
- You enjoy working with customers, whether by phone, in writing, or in person.
- You enjoy working independently and solution-oriented.
- You are a motivated team player who remains constructive even when things get tough.
- You have a Class B driver's license.
Experience
- You have experience with common server operating systems and Linux distributions.
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What we offer
- You don't want to be just one of many? We foster a collegial and open environment with mutual respect in a great team.
- Varied, responsible tasks with personal customer contact.
- We appreciate your ideas and participation.
- Whether @Office or @Home - Your decision.
- We value further education and development and support them wherever possible.
- Option for kindergarten allowance.
- Option for a company car (subsidy).
- Ergonomic workstations in the office.
- Individual onboarding.
- Company pension scheme.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Kapelan Medien GmbH
Kapelan Medien GmbH, based in Halle (Saale), has been supporting companies in their digitalization efforts since 2010, offering a wide range of IT services including IT consulting and software development.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system technician
- Location
- Halle
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
