Job
In this role, you will shape the expansion of the CRM landscape, manage the administration of SAP C4C, design requirements from the departments, and develop interfaces and customizing solutions.
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Your role in the team
- You will play a central role in the further development of our CRM landscape, shaping processes, integration, and system architecture with a high degree of responsibility, significant creative freedom, and direct influence on the digital advancement of the corporate group.
- Operation, administration, and further development of the CRM system SAP C4C in close collaboration with the specialist departments.
- Analysis, conception, and implementation of requirements from sales, service, and marketing.
- Development and configuration of interfaces.
- Customizing and configuration within SAP C4C.
- Management of external service providers and implementation partners.
- Error analysis, incident and problem management in the CRM environment.
- Planning and execution of releases, updates, and testing.
- Ensuring and monitoring system availability and data quality.
- Creation of technical documentation and user training.
- Participation in integration projects with SAP S/4HANA and other systems.
Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- Solid knowledge of SAP C4C / SAP Sales Cloud is desirable.
- Knowledge of integration technologies (e.g., web services, APIs, middleware) required.
- Structured and analytical working style.
- Strong communication skills and the ability to collaborate with specialist departments.
- Good command of English.
Experience
- Several years of experience in Application Management or as a Key User in the CRM environment.
- Experience in customizing and CRM processes (Lead-to-Cash, Service processes).
What we offer
- Offers more than just a job – it offers creative freedom in an innovative, globally successful company with family roots.
- Employees benefit from a secure job with long-term prospects, individual training and development opportunities, as well as flexible working models.
- An attractive compensation package, corporate benefits, and a strong team spirit make him an employer who combines tradition and future.
- Become part of a company that has set standards for over 300 years — and continues to evolve.
Benefits
Higher take-home pay
Topics you will work on
Job locations
More about the recruiting agency
Kühn Personalberatung GmbH, founded in April 1997, is an established company specializing in personnel consulting and is appreciated for its reliable working methods.
- Recruiting Agency
- Onsite, Hybrid
- Recruitment Agency
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