Level
Junior
Location
Bassum
Working Model
Onsite
Job Field
IT, System
Employment Type
Full Time
Contract Type
Internship / school internship

Job Summary

In this role, you will manage system maintenance and documentation, monitor IT infrastructure with Icinga, and support the team in 1st/2nd level support while developing pragmatic IT solutions.

Job Technologies

Your role in the team

Do you love stable systems, clean setups, and want to make a tangible impact?
If you take responsibility and enjoy finding pragmatic solutions, you are exactly right with us.
In our forward-looking family business, you ensure the reliable operation of our IT - in a recession-proof industry, with short decision-making paths and a team that values you.
Your responsibilities:
Synology NAS (6 systems): Maintenance, care, and documentation.
Data Backup: Monitoring of automatic backups and regular functionality checks.
IT network infrastructure: maintenance, management, and documentation of approximately 10 switches, around 10 Ubiquiti WLAN access points, 2 Lancom routers, a WireGuard VPN server, and Ubiquiti surveillance cameras.
Client Provisioning (Windows 11): Installation/Upgrade of Windows 11 clients for new hires using Microsoft MDT and OPSI.
Monitoring (Icinga): Monitoring of the IT infrastructure (Internet/VPN connection, printers, NAS, server status, WLAN access points) including troubleshooting analysis.
On- & Offboarding: Structured device and account rollout, permissions, checklists, and handovers.
IT Support: Assisting approximately 50 team members with IT-related questions (1st/2nd level).
Virtualization & Container: Maintenance and documentation of various VMs and Docker services (e.g., Wiki, Passwordsafe PSONO, Icinga, OPSI).
Interface with service providers: Contact person for external IT service providers and coordination of measures.
Telephony (OpenScape): User management on the OpenScape telephone system.
Mobile Communications & Contracts: Assistance with mobile phones, tariffs, and contract management.
Upcoming / Planned:
Domain server management (Active Directory, Group Policies).
User management in Microsoft 365/Exchange Online.
Establishment of an apprenticeship position in the profession of IT Specialist in System Integration.

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Our expectations of you

Education

Training in the IT field (e.g., Fachinformatik Systemintegration) or a comparable qualification.

Qualifications

We wish from you:
Solid fundamentals in Windows clients and basic knowledge of Windows Server/Active Directory – or the willingness to quickly familiarize yourself with them.
Enjoyment of service and support within the team, clear communication, and reliable documentation.
Structured, pragmatic working style and enthusiasm for improving things.
Proficient in German, both written and spoken; basic knowledge of English is sufficient.

Experience

Initial experience in at least one of the following areas: Synology NAS/Backups, Networks (Switches, WLAN, VPN), Client Rollout (MDT/OPSI), Monitoring (Icinga), Virtualization/Docker.

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