Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wolfsburg
- Working Model
- Onsite
Job Summary
In this role, you will analyze and resolve technical issues, install hardware and software, actively support in second and third-level support, while documenting all activities in the system.
Your role in the team
They support our client with the following tasks:
- Error analysis and troubleshooting of technical issues
- Installation and configuration of technical hardware and software
- Support in technical second- and third-level support
- Acceptance and processing of incoming technical tickets
- Documentation of all activities performed in the system
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Our expectations of you
Education
- Completed technical vocational training and/or retraining
Qualifications
- Good knowledge in the field of technical hardware and software
- Good knowledge in Second and Third Level IT Support
- Good German and English language skills, both written and spoken
Experience
- At least 2 years of professional experience in a comparable position
- Experience in ticket processing and documentation
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Job Locations
This is your employer
TASC GmbH
As a "hidden champion", TASC GmbH focuses on IT service delivery in the B2B segment, supporting corporations and large medium-sized enterprises.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency