Job
In this role, you will take technical process ownership of a business model, enhancing operational excellence through incident handling, root cause analysis, and optimization of E2E testing strategies and data flows.
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Job technologies
Your role in the team
- This role combines the core responsibilities of a Process/Product Owner with a strong focus on technical process ownership. Instead of managing a product, you’ll have the unique opportunity to take end-to-end ownership of a business model cluster (e.g., wholesale or dropshipping).
- Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future.
- You will lead incident handling, root cause analysis, and drive process improvements in close collaboration with both business and tech teams.
- Champion the operational excellence of your business model cluster, taking full ownership of all data flows—from product and pricing to orders, shipments, and cancellations.
- Perform hands-on incident handling and technical bug investigation to understand the root cause.
- Communicate investigation results and recommended resolutions to application teams.
- Strategically leverage insights from these investigations to drive the analysis and implementation of long-term preventative measures and shape system improvements.
- Define, lead, and optimize end-to-end testing strategies for critical initiatives, ensuring comprehensive coverage and high-quality deployments.
- Establish and optimize processes for bug lifecycle management, turning a reactive process into a continuous driver of operational excellence.
- Collaborate with other Technical Process Owners to share best practices and drive cross-business model improvements and alignment.
Our expectations of you
Qualifications
- Advanced SQL skills and proficient database knowledge, with a proven ability to interpret complex datasets and identify key patterns.
- A solid understanding of system integrations, APIs, and data flows.
- Ability to read and interpret logs and payloads.
- Proficient with Postman or similar API testing tools.
- Excellent written and spoken English communication skills.
Experience
- 4+ years of experience in a tech-business interface role (e.g., Process Owner, Technical PM, Business Analyst).
- Hands-on experience in incident handling and root cause analysis.
What we offer
- €60,000–85,000 per year.
Benefits
Work-Life-Integration
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
As a rapidly growing online fashion retailer in Europe, ABOUT YOU has won multiple awards. As a fashion company and technology company, we work together to make the shopping experience more inspiring and personal for our customers.
- English
- Established Company
- Onsite, Hybrid, Full Remote
- Trade · Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 4.0
- Career growth
- 3.7
- Team culture
- 3.5
- Engineering
- 3.6
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