Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Erding
- Working Model
- Onsite
Job Summary
In this role, you will support users with Microsoft 365 applications, process tickets, manage mobile devices, and oversee the backup process with Veeam, collaborating closely with 2nd level support.
Job Technologies
Your role in the team
- You assist users with questions regarding Microsoft 365 applications such as Outlook and Teams.
- You process and document requests efficiently in the internal ticketing system.
- You administer and monitor mobile devices via MDM systems.
- You receive IT requests as the first point of contact in 1st Level Support and handle them.
- You actively participate in the installation, maintenance, and care of the entire IT equipment.
- You manage the entire backup process with Veeam Backup & Replication.
- You work closely with the IT experts of the 2nd level support to find solutions.
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Our expectations of you
Education
- Successfully completed training in the IT field or a comparable qualification.
Qualifications
- Basic knowledge in the field of network technologies.
- Solid knowledge of Microsoft system administration.
- Strong customer orientation and communication skills.
- Willingness to occasionally undertake business trips.
- Very good German skills as well as good English skills.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT system administrator
- Location
- Erding
- Working Model
- Onsite
- Diversity
- Open for all genders
