Level
Experienced
Location
Paderborn
Working Model
Onsite
Job Field
IT, Support
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you support colleagues on-site with IT issues, maintain hardware, install software, and document all occurrences. You also handle conference technology and small networking tasks.

Job Technologies

Your role in the team

On-site support for employees with IT disruptions and technical issues.
Setup, maintenance, and replacement of workstation hardware (PCs, laptops, monitors, printers, etc.).
Support with the installation and configuration of software and operating systems.
Management of conference rooms and presentation technology.
Execution of minor network and cabling works.
Documentation of incidents and solutions in the ticketing system.
Close collaboration with the central IT team and other departments.

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Our expectations of you

Education

Completed training in the IT field (e.g., IT specialist for system integration) or comparable professional experience.

Qualifications

Good knowledge of Windows operating systems, Microsoft Office, and common hardware.
Basic knowledge of networking technology (e.g., IP, DHCP, DNS).
Independent, structured, and service-oriented way of working.
Friendly demeanor and strong communication skills when dealing with users.