IT Onsite Support Employee

FERCHAU Engineering GmbH

Job

In this role, you support colleagues on-site with IT issues, maintain hardware, install software, and document all occurrences. You also handle conference technology and small networking tasks.

Job summary

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Job technologies

Your role in the team

  • On-site support for employees with IT disruptions and technical issues.
  • Setup, maintenance, and replacement of workstation hardware (PCs, laptops, monitors, printers, etc.).
  • Support with the installation and configuration of software and operating systems.
  • Management of conference rooms and presentation technology.
  • Execution of minor network and cabling works.
  • Documentation of incidents and solutions in the ticketing system.
  • Close collaboration with the central IT team and other departments.

Our expectations of you

Education

  • Completed training in the IT field (e.g., IT specialist for system integration) or comparable professional experience.

Qualifications

  • Good knowledge of Windows operating systems, Microsoft Office, and common hardware.
  • Basic knowledge of networking technology (e.g., IP, DHCP, DNS).
  • Independent, structured, and service-oriented way of working.
  • Friendly demeanor and strong communication skills when dealing with users.

Benefits

Job locations

Map of the job locations
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  • Location Paderborn
    Nordrhein-Westfalen, Germany

More about the recruiting agency

Company size
250+ Employees
Company type
Recruiting Agency
Work model
Onsite, Hybrid, Full Remote
Industry
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IT Onsite Support Employee

FERCHAU Engineering GmbH