Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you assist colleagues with technical inquiries regarding Mac and Windows systems, perform installations, and document issues in the IT service desk system.
Job Technologies
Your role in the team
- As a working student, you support our employees with technical questions and issues related to our Mac and Windows workstations.
- You lead the installation, configuration, and deployment of computer hardware for colleagues.
- You receive requests and issues, analyze, categorize, and document them in the IT Service Desk system.
- Additionally, you will support our users with a variety of IT services (e.g., Office software, access management, etc.) and customized applications.
- Furthermore, you support our internal clients remotely, via telephone, with client-side IT challenges, maintaining close communication with project teams and specialist departments.
- Furthermore, you can support the optimization of reports through your experience with data analysis, Power BI, etc.
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Our expectations of you
Education
- You are currently studying Business Informatics, Business Administration, or a similar course.
Qualifications
- A friendly, service-oriented, and open approach to clients and colleagues is natural for you, and you enjoy supporting us on-site in the office.
- Your quick comprehension and analytical skills help you to quickly understand complex issues and explain them clearly.
- Your communicative nature sets you apart, and you possess strong team player qualities.
- Good German and English skills complete your profile.
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What we offer
- Our flexible working hours allow you to optimally balance your studies with your work with us.
- Paid vacation and a subsidized company restaurant.
- Numerous insights within one of Europe's largest media companies ensure a steep learning curve.
- A variety of benefits, such as free magazines, discounts on magazine subscriptions and gym memberships, as well as savings at over 300 brands in areas like technology, fashion, sports, and culture, among others.
- A regular get-together of all interns and working students for交流 and networking.
- Personal and professional development through a variety of training opportunities.
- We take responsibility, contribute to the well-being of our society through our foundations, and support you with initiatives like "Burda bewegt" in your heartfelt project.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
This is your employer
Hubert Burda Media Holding GmbH & Co. KG
We journalists take pride in our content, which is the cornerstone of our business and therefore our success. We create interesting content with a lot of commitment and thus entertain our viewers. In doing so, we deliberately focus on people's needs in order to inform, inspire and help them in their everyday lives in the best possible way.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Media, Publishing
Student trainee Service Desk
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
