Logo Thales Group

Senior Site Reliability Engineer / Cloud Operations Engineer

Job

  • Level
    Senior
  • Job Field
    IT, DevOps, Security
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Berlin
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this position, you will operate and maintain mission-critical cloud services, analyze incidents, and work on automating and optimizing system availability and security at the highest level.

    Job Technologies

    Your role in the team

    • Operate and maintain mission-critical sovereign cloud services with availability targets of 99.99% and above.
    • Monitor service health, reliability, scalability, latency, and performance using Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
    • Investigate, troubleshoot, and resolve complex production incidents across large-scale distributed cloud environments.
    • Participate in a structured 24/7 on-call rotation (approximately one week every six weeks) to ensure continuous service availability.
    • Collaborate with Site Reliability Engineers, Cloud Infrastructure Specialists, and Product Experts across international teams to mitigate incidents and drive long-term solutions.
    • Build a deep understanding of Google's cloud technologies and distributed systems through an intensive training program covering technologies such as Borg, Colossus, Spanner, and other core GCP components.
    • Drive operational excellence by creating and maintaining technical documentation, standardizing incident response procedures, and continuously improving operational playbooks.
    • Lead and contribute to post-incident reviews, root cause analyses, and the implementation of preventive measures to improve platform reliability.
    • Identify opportunities for automation and contribute to improving operational efficiency, scalability, compliance, and service reliability.
    • Support the operation of highly secure cloud environments designed to meet stringent regulatory and sovereignty requirements.

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    Our expectations of you

    Qualifications

    • Strong troubleshooting and incident management skills in complex technical environments.
    • Vertrautheit mit Konzepten des Reliability Engineering, Observability, Monitoring, Alerting, Incident Response und Root Cause Analysis.
    • Strong analytical and problem-solving skills with a structured and methodical approach.
    • Professional proficiency in both German and English.
    • Willingness to participate in a regular on-call rotation.
    • Curiosity, adaptability, and a strong desire to learn and work with hyperscale cloud technologies.

    Experience

    • Several years of experience in Site Reliability Engineering, Cloud Operations, DevOps, Platform Engineering, Infrastructure Engineering, Production Support, Network Operations (NOC), Technical Operations, or a comparable role.
    • Experience operating and supporting business-critical production systems with demanding uptime and availability requirements.
    • Experience monitoring, operating, and maintaining distributed systems, cloud platforms, infrastructure services, or large-scale applications.
    • Experience working with automation, scripting, operational tooling, or Infrastructure-as-Code approaches.

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    What we offer

    • The Group invests more than €4.5 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum, and cloud technologies.
    • In 2025, the Group generated sales of €22.1 billion.
    • For our more than 85,000 employees in 65 countries, we open up visionary perspectives, realize individual career paths, and enable creative freedom. This is achieved with courage, versatility, and a firm intention to make the demanding challenges of our time safer and more inclusive.
    • With our sustainable value-focused management, we actively support diversity.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Topics that you deal with on the job

    Job Locations

    • Location Berlin

      Germany

    This is your employer

    Thales Group

    Thales Group

    We combine diverse skills, talents and cultures to design and deliver exceptional high-tech solutions. Solutions that make it possible to act today tomorrow. From the bottom of the ocean to outer space and beyond, we help our clients think smarter and act faster - with ever-increasing complexity and every crucial moment along the way.

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Employer reviews

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    Total

    (1 Review)
    3.4
    • Career Growth

      3.4
    • Culture

      3.7
    • Workingconditions

      3.8
    • Engineering

      3.0
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    Logo Thales Group

    Senior Site Reliability Engineer / Cloud Operations Engineer

    Location
    Berlin
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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