Job
- Level
- Junior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf, Cologne, Essen, Gelsenkirchen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will configure software platforms for outbound campaigns, set them up according to requirements, and optimize call center processes along with data imports and exports.
Job Technologies
Your role in the team
- Manage and configure the software platforms ttCall and Elsbeth Power Contact (EPC) for outbound campaigns.
- Set up campaigns according to the clients' specifications and adjust them accordingly.
- Implement and optimize call center processes as well as the necessary interfaces for data import, workflow-oriented processing, and data export.
- Create and maintain internal and external report templates.
- Communicate regularly with clients and project managers.
- Analyze and resolve issues and document all changes in the ticketing system.
- Manage user accounts as well as assigned roles and permissions.
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Our expectations of you
Qualifications
- Business fluent German.
- Knowledge of Microsoft SQL Server technologies (especially SQL Server Reporting Services).
- Understanding of call center processes, ideally in outbound.
- Basic knowledge of VoIP/SIP or dialer technology is desirable.
- Structured, solution-oriented working style, both independently and in a team.
Experience
- Technical understanding and experience in configuring or customizing software.
- Experience with ttCall, EPC, or comparable campaign management software solutions is desirable.
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What we offer
- Insights into the corporate world: Work in a company that is growing and reinventing itself – and you are right in the middle of it!
- Secure job: permanent full-time employment (40 hours).
- Hybrid working: After a successful onboarding, take advantage of the opportunity to work from home as part of our modern work environment.
- Interface: Collaborate with dynamic, creative teams that appreciate your ideas and support you.
- Flat hierarchies: Benefit from short decision-making processes and an open exchange.
- Open Culture: Transparent communication & collaboration at eye level.
- Shared experiences: regular team and company events.
- Attractive discounts: Employee benefits for events, online shops, travel portals, and much more. Opportunity to use a Jobrad/company bike.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
Ströer Gruppe
As a leading German outdoor advertiser, Ströer SE & Co. KGaA is listed on the Deutsche Börse's SDAX. The company focuses on the marketing of outdoor and online advertising, and is one of the largest providers of out-of-home and online media in Germany.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Media, Publishing
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.3
Culture
4.0Engineering
2.5Career Growth
2.7Workingconditions
4.0
Junior IT Campaign & Data Management
- Location
- Dusseldorf, Cologne, Essen, Gelsenkirchen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
