Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Münster (Hessen)
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for users, analyzing complex IT issues while managing and enhancing Microsoft infrastructures, focusing on M365 and Intune.
Job Technologies
Your role in the team
- First point of contact for users on IT topics, including analysis of complex errors.
- Support of applications, end devices, and mobile devices including updates.
- Operation and further development of the Microsoft infrastructure (Active Directory, Entra ID, M365).
- Management of the endpoint environment via Intune (Autopilot, software distribution, deployments).
- Further development of the M365 services (Teams, SharePoint, OneDrive) including permissions.
- Client Lifecycle Management.
- Support and further development of core applications (ERP, Atlassian).
- Analysis of disruptions in the interaction between application, end device, and infrastructure.
- Implementation of security and compliance requirements (ISMS, BSI, GDPR).
- Interface with business units for requirements and rollouts.
- Automation of routine tasks and participation in IT projects.
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Our expectations of you
Education
- You have completed vocational training or a degree in the IT field - or an equivalent qualification.
Qualifications
- You are well-versed in Microsoft 365, Entra ID, and ideally Intune.
- You have a good understanding of client management, end devices, and modern workplace solutions.
- You work in a structured, solution-oriented manner and keep an overview even with more complex topics.
- You enjoy engaging with users and explaining technical concepts in an understandable way.
- You bring initiative and want to actively improve things.
- You communicate confidently in German and well in English.
Experience
- You have at least 5 years of hands-on experience in IT support and/or managing Microsoft environments.
- You have relevant experience in working with ERP systems.
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What we offer
- Constant new challenges: You tackle the ever-changing requirements with ample freedom for your own ideas and responsibilities.
- A great team: We strengthen our cohesion through regular team events (barbecue, summer and Christmas parties) as well as at the in-house foosball table.
- 30 vacation days per year - weekends remain free.
- Flexible working hours: We offer you flexible, hybrid working with the possibility to work from home up to two days per week.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
VYDA GmbH
VYDA GmbH, based in Münster, is a company specializing in process automation and digital solutions. It particularly supports the insurance and real estate sectors in transforming their business processes. As a successor to Eucon Digital, the company brings extensive industry knowledge and technological expertise.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
