Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Herten
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist customers on-site and remotely with the installation and maintenance of cash and vending systems, as well as self-developed software, providing technical support for any issues that arise.
Your role in the team
- Customer support and service for our cash register and vending machine systems on-site and via remote maintenance.
- Installation and training on our devices and self-developed software products on-site and via remote support.
- Technical support for our B2B clients (administrations, authorities, schools, industrial companies).
- Maintenance and support of IT systems and networks.
- Error analysis and troubleshooting.
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Our expectations of you
Education
- Training as an IT Specialist - System Integration or a comparable qualification.
Qualifications
- Solid PC and network knowledge.
- Confident and professional demeanor in customer interactions.
- Fluent German skills in spoken and written form.
- Class B driver's license.
- Current residence in Germany.
- Willingness to occasionally travel for business with 1-2 overnight stays.
- Independent, structured, and solution-oriented working style.
- Teamwork skills and strong communication.
Experience
- Experience in customer support (field service).
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What we offer
- Permanent full-time employment.
- Varied and diverse activity.
- Work with state-of-the-art technology.
- Flexible working hours and temporary home office.
- Company car also for private use.
- Continuous opportunities for further training.
- Attractive compensation.
- Pleasant working atmosphere in a dynamic team.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Kalisch Gmbh
Kalisch GmbH, based in Herten, specializes in the development and distribution of cashless payment systems and billing solutions. Its primary focus is on solutions for community catering, particularly in schools and similar institutions. Additionally, the company provides technical support, installation, and assistance for its hardware and software products.
Description
- Company Type
- Established Company
- Industry
- Internet, IT, Telecommunication
Customer service representative, IT specialist for system integration
- Location
- Herten
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
