Job
In this role, you will be responsible for 1st & 2nd level IT support at various sites, diagnosing and resolving hardware and software issues while supporting IT projects.
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Your role in the team
- 1st & 2nd Level IT Support for Production Sites
- Diagnosing and resolving hardware, software, and network issues
- Installation, configuration, and maintenance of workstations and peripheral devices
- Maintaining helpdesk tools to ensure data quality
- Ensuring compliance with IT policies
- Supporting IT projects, including implementation and communication with all stakeholders
- Support at the three locations, with travel (up to approx. 30%) to the other two plants in Erkelenz and Beuningen (Netherlands)
Our expectations of you
Education
- Completed vocational training in IT systems integration or a related field, or equivalent professional experience, as well as professional certifications (e.g., ITIL, Microsoft certifications)
Qualifications
- Knowledge of Windows operating systems and Microsoft Office
- Understanding of fundamental networking principles, server environments, and IT security protocols
- Strong interpersonal and communication skills
- Team player with a structured, pragmatic, and solution-oriented mindset
- Excellent German and English skills
Experience
- Experience in IT support in a production environment
- Experience with help desk ticketing systems and IT asset management
What we offer
- We are a company with a flat hierarchy, a values-driven corporate culture, and a strong customer focus in a specialized market.
- We know that our employees’ commitment is the foundation of our success.
- That’s why we empower you by giving you responsibility early and helping you grow in line with your talents.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
OSI International Holding GmbH is one of the world's largest privately held food manufacturers. We support our customers in every aspect, from product innovation to raw material sourcing.
- Established Company
- Onsite, Hybrid, Full Remote
- Food Products
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