Job
- Level
- Experienced
- Location
- Mannheim
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you coordinate IT requirements from departments, support Microsoft 365, manage servers and networks, oversee license management, and conduct IT training to ensure smooth IT operations.
Job Technologies
Your role in the team
- Coordination and implementation of the departments' requirements for workplace equipment and IT infrastructure, as well as professional and technical administration and support of application systems, particularly Microsoft 365 and Unified Communication.
- Management of IT operations, maintenance, and further development of server and network infrastructure (on-premise and cloud).
- Conducting license management, including review and optimization of license utilization.
- Planning, monitoring, and coordination of procurement projects for hardware and software.
- Management of release processes for standard hardware and software as well as batch management.
- Participation in and support of IT projects.
- Participation in IT working groups.
- IT incident management: analysis, resolution, and documentation of incidents.
- Management of external IT service providers to ensure IT operations.
- Organization and delivery of IT training sessions, workshops, and seminars.
- Creation and maintenance of work instructions and system documentation.
- Communication and coordination at the interfaces with specialist departments, end users, and external service providers.
- Processing special assignments from the IT management.
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Our expectations of you
Education
- A successfully completed vocational training in the IT field (e.g., as an IT specialist for system integration (m/f/d)), preferably with several years of relevant professional experience.
Qualifications
- Solid knowledge of server and network infrastructures (On-Premise and Cloud).
- Knowledge in license management, release management, and IT procurement processes.
- Basic understanding of telecommunications management and IT incident management.
- Independent, structured, and analytical working style.
- Teamwork and customer service orientation.
- Problem-solving skills and resilience.
- Very good German language skills at C1 level.
Experience
- Extensive experience in IT administration.
- Experience in IT projects and rollouts.
- Experience in conducting IT training and workshops.
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What we offer
- An attractive salary according to pay grade 10, plus an annual special payment equivalent to a 13th month salary.
- 30 days of annual leave and optionally additional days off.
- Generous policies for remote work.
- A very good work-life balance, among other things through flexible working hours and part-time models.
- Comprehensive training opportunities.
- Company pension scheme (VBL) and subsidy for asset-building benefits.
- A subsidy for the Deutschlandticket.
- A family-like and appreciative working atmosphere.
- Diverse offerings for health promotion and corporate events.
- Affordable transportation links, free parking spaces, and bicycle racks.
- A company cafeteria.
- An on-site company kindergarten.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Berufsgenossenschaft Nahrungsmittel und Gastgewerbe (BGN)
Die Berufsgenossenschaft Nahrungsmittel und Gastgewerbe (BGN) mit Sitz in Mannheim ist seit 1885 die gesetzliche Unfallversicherung für die Unternehmen der Nahrungsmittel- und Getränkeindustrie, des Hotel- und Gaststättengewerbes, des Bäcker- und Konditorenhandwerks, der Fleischwirtschaft, von Brauereien und Mälzereien sowie von Schausteller- und Zirkusbetrieben.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
- Location
- Mannheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
