Job
In this role, you will handle 1-2 level support requests, diagnose and resolve hardware and software issues, install Windows clients, and perform user management via Active Directory.
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Job technologies
Your role in the team
- Handling Level 1–2 support requests in the ticketing system, receiving and resolving software and hardware issues reported by our employees.
- Applying troubleshooting techniques to diagnose the causes of errors and implement solutions.
- Installation and deployment of Windows clients.
- Inventory of IT hardware and software.
- Performing user management tasks via Active Directory and Entra (Azure Directory Office 365).
- Collaboration with our administrators and subject matter experts from various teams.
- Compensation of €15 gross per hour.
Our expectations of you
Education
- Degree in computer science or a comparable field of study.
Qualifications
- Good knowledge of client systems.
- Strong communication skills and proficiency in English.
- At least 10 hours per week available for AVAT.
- A sense of responsibility, a team-oriented mindset, and trustworthiness.
Experience
- Initial experience with Windows servers and Ubuntu.
What we offer
- Working with us doesn’t feel like work.
- We embrace New Work with mobile and flexible working, flat hierarchies, a close-knit team culture, and plenty of room to shape things.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
As a reliable and experienced energy engineering partner, we have been supplying the world's leading gas and dual fuel engine manufacturers, energy plant builders, and BHKW service providers with control systems for over 25 years. We also support energy providers in planning and implementing decentralized energy systems - from MSR technology to grid control systems and energy management, to integration into virtual power plants.
- Established Company
- Onsite, Hybrid
- Power Sector, Economy
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