Job
- Level
- Senior
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this senior role, you will design AI-driven end-to-end solutions and collaborate closely with clients to transform business processes, creating future-proof architecture and driving innovative deals forward.
Your role in the team
- In this Senior role, you will lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms and will act as the bridge between client stakeholders, product teams and engineers.
- Furthermore, you will map current-state operations and co-create the future-state AI-native architecture - helping to solution new deals as part of our growth agenda for BPO/BPS within NTT DATA.
- Understand client workflows (e.g., claims, lending, KYC) and pain points.
- Architect AI-native solutions leveraging modular agentic platforms.
- Define data and process models in collaboration with ontology and ML teams.
- Drive roadmap alignment between domain priorities and tech capabilities.
- Present solutions to C-level stakeholders and drive adoption.
- Work closely together with the Sales team in Germany and Solution team members globally to solution deals.
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Our expectations of you
Qualifications
- Strong understanding of digital transformation and BPO/BPS.
- Industry knowledge in BFSI, Insurance or Retail.
- Excellent client-facing communication and executive storytelling skills.
- Vertrautheit mit AI/ML-Konzepten, auch wenn keine praktische Erfahrung vorliegt.
- Excellent German and English language skills, both spoken and written.
Experience
- Multiple years of experience in Solution Architecture, specifically within BPO/BPS.
- Presale experience of solutioning deals (size of $5 Million to $25 Million) from start to finish.
- Experience in designing automation workflows or BPaaS models.
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What we offer
- In this role, you will be required to travel up to 40% within the DACH region.
- You will enjoy a comprehensive, locally competitive benefits package.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
NTT Germany AG & Co. KG
NTT Germany AG & Co. KG gehört zu NTT Ltd. NTT Ltd. ist ein führendes, weltweit tätiges IT Dienstleistungsunternehmen, das 28 Technologieunternehmen, darunter Dimension Data, NTT Communications und NTT Security, vereint. Wir arbeiten mit Unternehmen auf der ganzen Welt zusammen, um durch intelligente Technologielösungen erfolgreiche Ergebnisse zu erzielen. Intelligent bedeutet für uns datengesteuert, vernetzt, digital und sicher.
Description
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Principal BPO Solution Architect
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
