Job
- Level
- Experienced
- Job Field
- IT, BI, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Onsite
Job Summary
In this role, you will support iTWO users, organize training sessions, and enhance software functionalities. You will manage user rights, document issues, and automate processes to boost efficiency.
Job Technologies
Your role in the team
- Support and technical assistance for all iTWO users (cost estimation, billing, construction management, procurement)
- Management and maintenance of user rights and permission groups
- Conducting and organizing training sessions (in-person and online)
- Maintenance and creation of print templates, reports, and lists
- Technical development and customization of the iTWO software (including BIM integration, interfaces, automation)
- Collaboration with the software provider and the internal IT.
- Recording, documenting, and resolving user issues
- Ensuring availability and quick response times for support inquiries
- Recording and processing user requirements and change requests
- Control and coordination of master data maintenance
- Creation and maintenance of templates, cover sheets, and specific work instructions
- Automation and digitalization of workflows in collaboration with IT application administrators and key users.
- Ensuring compliance with company policies and legal requirements in cooperation with the QM department.
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Our expectations of you
Education
- Training as an IT Specialist (m/f/d) | IT Specialist (m/f/d) | IT Specialist for System Integration (m/f/d) or comparable qualification
Qualifications
- Solid IT skills
- Excellent knowledge of construction-specific processes and the use of iTWO or similar ERP systems for the construction industry.
- Analytical thinking, problem-solving skills, and strong communication skills
- Ability to work in a team and willingness to share knowledge
- Ability to recognize and articulate the requirements of the specialist department
- Structured and solution-oriented way of working
Experience
- Experience in end-user support and conducting technical training sessions.
- Experience in process management and digitalization of workflows
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What we offer
- HEGEMANN-REINERS Retirement Benefits
- Occupational supplementary health insurance without co-payment ranging from €300 to €900 for a comprehensive range of benefits.
- Occupational disability insurance without health check
- Occupational health management including EGYM Wellpass
- Company pension scheme
- Good development opportunities
- Opportunities for professional development
- Employee participation programs: Award-winning suggestion scheme "Employees refer employees" and much more.
- Company bike leasing
- Mobile working in consultation with the supervisor.
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Topics that you deal with on the job
Job Locations
This is your employer
Detlef Hegemann Verwaltungs- und Beteiligungs GmbH
Rund 1.000 Menschen arbeiten bundesweit in den Bereichen CONSTRUCTION und INDUSTRIE der HEGEMANN GRUPPE. Sie alle verfolgen gemeinsame Ziele, teilen ähnliche Visionen und orientieren sich an denselben Werten.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT - Application Support for ERP System iTWO
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
