Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Burbach
- Working Model
- Onsite
Job Summary
In this role, you serve as the first-level support contact for client, server, and network systems, handle IT issues, document processes, and engage in diverse IT projects for comprehensive solutions.
Your role in the team
- You are the primary contact in First-Level Support for our client, server, network, and telecommunications systems.
- You receive IT disruptions and service requests, analyze them, document the processes, and ensure reliable follow-up until resolution.
- You work closely with external IT service providers as well as internal departments to resolve complex issues sustainably and successfully implement solutions.
- They are responsible for the procurement, inventory management, and administration of our hardware and software as well as the entire IT equipment.
- You work on diverse IT projects.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable qualification in the IT field.
Qualifications
- Good knowledge of English.
- Strong service and customer orientation as well as communication skills.
Experience
- Practical experience in network administration and support.
This text has been machine translated. Show original
What we offer
- Integrated into the team from the beginning with intensive onboarding by a personal mentor.
- External and internal qualifications are actively promoted and supported by us.
- We offer you personal flexibility with a 37.5-hour workweek.
- Motivated colleagues, high-quality workwear and safety shoes, personal professional tool equipment, relaxed break times in our Bistro, flat rate for coffee and water, meal allowance, bike leasing, fitness offers, social engagement, 30 days of vacation, asset-building benefits, participation for all employees in good annual results, various allowances, and much more!
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
eltherm production GmbH
eltherm production GmbH is an internationally operating company in the field of electric trace heating. It offers comprehensive solutions for frost protection and temperature maintenance, as well as complete system solutions for heating entire chemical plants.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
IT system administrator / IT support
- Location
- Burbach
- Working Model
- Onsite
- Diversity
- Open for all genders
